• PMG Service Catalog Suite
  • Product Components
  • Features and Benefits
  • How It Works
  • Integrations
  • Actionable vs. Static Service Catalog
  • Business vs. Technical Service Catalog
  • Top Five Don'ts
  • Problems Solved
  • Results
  • Differentiators
  • For Help/Service Desks
  • For IT, ITIL, COBIT
  • For Changepoint
  • For Marketing Operations
  • For Facilities Management
  • For Shared Services Orgs (SSOs)
  • For Service Level Management
  • For Employee Onboarding
  • For Employee Offboarding
  • Included Templates
  • Hardware and Software Specifications
  • Frequently Asked Questions
  • Example: Automated Self-Service
• PMG iCollaborate
• PMG iComply
• Upcoming Webinars
• Request a Demo

PMG Service Catalog solves your problems:

• Demand Overload. Does your IT department receive hundreds or thousands of requests per month? Is demand out of control and outstripping supply? Are you buried under trouble tickets, project requests, phone calls, emails, and ad-hoc requests?

• Manual, Labor-Intensive Processes. Are you currently relying on manual processes to on-board new employees? How are new users added and provisioned on the network? How long does it take to provide a new employee with all the tools needed to be fully productive?

• Consultancy Dependency. Are you planning or currently implementing ITIL, CobIT, or Six Sigma and paying for expensive consultants? Are you trying to put best-practices in place for IT excellence, improved quality and efficiencies on your own?

• Too Much Work. Do you currently have a Project/Portfolio Management or IT Governance team? Are they buried under new project requests?

• Immeasurable Results. Are your business processes mostly manual or paper-based? Are you able to control, measure, or enforce them?

• Product Brochure:
  PMG Service Catalog Suite Brochure
  
• Case Study:
  Automating IT Fulfillment and Service Request Management
  
• Case Study:
  Establishing a Foundation for Service Request Management
  
• Free Service Catalog Templates
• Free Process Templates